Return And Shipping
- We aim for customer satisfaction with Toys Market purchases.
- Returns and exchanges are considered on a case-by-case basis.
- Adhering to Australian Consumer Law, we process returns/exchanges for defective products within 14 days of receipt.
- Requirements for eligibility include proof of purchase.
- Returned items must be in a re-saleable condition:
- Original packaging, including tags, stickers, and accessories.
- Unused, unworn, unopened.
- Defective orders will be exchanged or refunded.
- Delivery charges will not be refunded.
- Failure to meet these conditions may result in Toys Market refusing a return or exchange.
- Eligible returns receive either a refund or an exchange for another product.